Testimonials

Your reply and action has been very prompt, and I appreciate your promptness in addressing customer concerns. Keep up the good work! Regards, Aparna.

Aparna Sinha (August 19, 2014)

I appreciate the prompt reply from Nykaa. I would like to quote here that I’m very much pleased and happy with your customer service. This reinforces my confidence in Nykaa as a website to keep on shopping.

Vasudevan Vijeyapriya (September 1, 2014)

I thank you for all your quick assistance and your kind hospitality. You are a very prompt and sincere team and sell great products. Would love to shop again from Nykaa. Love you Nykaa :)

Charu Srivastava (September 4, 2014)

Thank you so much! My faith in the company's professionalism and integrity is restored again and I assure you I will remain a loyal customer!

Manalika Borgohain ( September 4, 2014 )

I had some issue with the courier service, hence i had to connect Nykka. They were very prompt in not only replying to my queries but also in resolving my issue. I was very satisfied with their service, which is why I'm giving them more of my hard earned money. :)

Aparna Sinha (September 6, 2014)

i m quite satisfied with ur product delivery and ur products

Astha Dixit ( October 13, 2014 )

Let me tell u how happy I am with Nykaa. I'm absolutely in love with all the stuff you have.

Tehzeeb Kohli ( November 6, 2014)

Thank u so much The packing is really good I will continue placing order in Nykaa..

Sharmi J Jeeva ( November 13, 2014)

Thank you very much for helping me with my order. I would like to say that, on the whole, it was a pleasant shopping experience with Nykaa - thank you very much!

Anil Suri ( December 1, 2014)

Thank you very much !! Nykaa has awesome customer service !!better than any other online store !

Roshni Grover (28th July 2014)

I am an avid fan of your site and totally appreciate your wonderful customer support.

PRANISHA AMIN (August 19, 2014)

Dear Team, I appreciate the service provided by the company. My order reached me within a day.

Smriti Jain (13th July 2014)

Dear Nykaa Team, I have recently purchased few products from your website and I would like to mention that I am really delighted with your excellent customer service. I required the products urgently and to my surprise, the team took every possible step to ensure that the products get delivered on time. The customer service executives have also been helpful in providing prompt response to all my queries. Thanks to the entire team. Keep up the good work :)

Suneha Bhatia (29th July, 2014)

Thank you so much for your information God bless nykaa Mighty jesus may remain with full team of nykaa thanks

Dayanidhi (30th June 2014)

Dear Nykaa Team, I want you to know that I am very pleased with the quality of service you have provided. I appreciate your responsiveness and the way you conduct business. I have recommended your company to others because of my satisfaction with your service. I look forward to doing business with you guys for years to come.

Taniya Khan (3rd February 2014)

My heartiest thanks to Nyka Customer support group regarding delivery of my consignment. Customer support group has taken utmost care towards deliver of my shipment.Thanks to all the members of Nykaa Customer Support Group.

Pranab Pattnaik, Orissa (22nd January 2014)

Dear Team,
Recently visited NYKAA online and I should say you have displayed all great beauty and wellness products and very importantly genuine stuffs. And the customer support was even more of a great help. I was looking for an Tea Tree oil soap and found it difficult to find the right product. But then there came a Customer Support Executive (Mini) popped up a chat window and helped me out to find the right product I was looking for. Thanks.
NYKAA rocks!!

Antonio Fernandez (22nd January 2014)

Hi, I have just ordered L'Oreal Paris Men Expert White Activ Oil Control Moisturizing Fluid SPF 20 Pa+++ from your website. My order id is 100024209. I love to say that your chat support is really very helpful and they cleared my doubts very well. I talked to Miss Mini on the chat and she is really very helpful and supportive. Hope I can get my order soon so that I can buy more things from your website later.

Siddharth Kanojiya, Bhopal (17th January 2014)

I want to Thank your team for the timely delivery of the order and also want to give a High5 for the quality and packaging quality too. I was looking for the Orange Colored Lipstick for so long and my search ended up at your site. Not only the color is Fab but the quality is also Superb! Keep Up the Good Work Guys!!

Renu Chhabra

Grt website n excellent service...got d parcel... Thnx a lot...Nykaa.com

Neha - Rajasthan

Hello ! Item received this afternoon & cash paid to courier - many thanks for speedy and efficient service.

Miss Y M Braganza

THANKS TODAY I RECEIVED YOUR PRODUCT. I AM FULLY SATISFIED.

RAGHU SINGH - Kharagpur, West Bengal

Dear Team Nykaa, Just received my order today. I must say I'm impressed! Each item was packed securely and fast delivery too! Keep up the good work. Will surely be shopping from your website again and will recommend you to friends as well :-) :-)

Harsha Punjabi, Gujarat

Thanks nykaa... Got the parcel today... Will be happy to shop again..

Preeti Baruah, Assam

Hi Team, I want to Thank your team for the timely delivery of the order and also want to give a High5 for the quality and packaging quality too. I was looking for the Orange Colored Lipstick for so long and my search ended up at your site.

Renu Chhabra,Gurgaon

hi! nykaa is so far the best online shopping site I have ever used. usually the reviews put up look fake when there are just praises.. but this website seriously has a five star class.. from customer care to timely delivery.. everything had a personalized touch to it. ty ! ty darshini!

Prachi Arya, Bangalore

Thank you Nykaa :) I received my order just few mins back. I am so happy with Nykaa. This chatting process is really amazing. The best thing on your site is chatting which makes easy to cooperate

Aslam, Gujarat

Hello Team, I want to thank-you for your quick response & action on this. I needed the product immediately & you ensured I got it in time. Much appreciated! I will surely order more products from Nykaa henceforth!

Amruta

Thanks Nykaa for providing the opportunity to chat with Naini. She indeed a very nice person, who was very patiently answered everyone’s query. I was not expecting she will be able to answer my query, when I saw so many questions bounced into the screen the same time I had asked. But she proved me wrong, by not only answering, but also suggesting me some of the tips. I want to thank Naini as well as Nykaa for this chat. Can you pass me her Contact/Clinic details.

Shilpa

One thing which reminds me while thinking about nykaa is their customer care....they chat with us , know our problem and find a remedy to the same..added with the lightning fast shipping and delivery ,nykaa u r arguably one of the best..NYKAA PERSONIFIES QUALITY ALONG WITH VALUING ITS CUSTOMERS

Leo Prasan, Tamil Nadu

Dear Nykaa Team, Thank you for your prompt service. I received all the products yesterday well-packaged.

Roopa Haridas, Calicut

Hey! This is just to put in a word of appreciation. I just came across your site yesterday in my desperate search for quality makeup brushes that don't look ugly and I have to say, I have never been happier with a google search result before! Absolutely love the site. Will be placing my first order soon. I'm feeling a bit spoilt for choice - never a bad prospect. Also, a wonderful name for your site too!

Parul

I just received the parcel from DTDC, I must admit that was incredible service from Nykaa.I placed the order yesterday and received it within 24 hrs...that was great!!!! Special thanks to Darshini,she is a great representative from your company.

Parmita, Hyderabad

As of now im just here to explore the website. I've already placed an order with u guys and am waiting for my parcel. besides I want to compliment you for the design of the website which attracts me to open it everytime and view products n place orders. I personally like ur website in terms of the look and feel and the brand options that u offer. its always a pleasure to visit here

Priya Sinha, Mumbai

Like most girls my age I love make up and like to try new stuff. But the problem is that I live in a small town with no access to big brands. Thanks nykaa for bringing the big brands within the reach of people like me. I also appreciate the help I got in selecting the products. I will definitely order more products in the future.

Mittal, Kalikund

“I love the variety Nykaa offers & the experts advice is very helpful”

Seema, Delhi

This is the first time that I have done online shopping. Your website made it very easy for me. The website was very user friendly. Placing an order and getting the delivery right on my doorstep was very convenient. I placed an order for a lipstick.

The shade of lipstick that I saw on your website was pretty much the same as the shade I received. I was very happy with the fact that the shades displayed on your website were so genuine and matched perfectly with the lipstick shade that I received.

Shivani, Mumbai

I was looking for the Maybelline Dream Liquid Mousse Foundation and Pressed Powder. I searched for it in practically all the beauty shops in Bhubaneshwar. But no luck. The people at a local shop asked me to try another brand but I was not willing to take that option. I told my mom if I won't get these products here I would buy it from any international site, even if it meant paying double the price. I was overwhelmed when I saw these products on nykaa. Happy that I now have the products I wanted and that too at no extra cost.Thanks Nykaa.

Shine, Bhubaneswar

Very easy navigation, great range of products, good delivery experience. The interaction inspired a lot of trust and i will definitely buy from Nykaa in the future as well.