Citibank

Citibank x Nykaa Beauty App

1^st - 10^th March

Flat 10% off* on orders above Rs.2000. Valid on eligible Citi Bank Debit & Credit cards.

Maximum Discount ₹500

Frequently Asked Questions

1. What is the offer?

Flat 10% off on minimum transaction of Rs.2000. Valid on eligible Citibank Debit & Credit cards.
Maximum discount of Rs.500 on Credit and Debit card transactions.
Offer valid once per card and per user
Offer valid only on the Nykaa app

2. How can I avail the offer?

The Offer is valid from 1st March, 2021 from 12am hours to 10th March, 2021 upto 11:59pm (both days inclusive).
Download Nykaa.com App > Add products to cart > Click on checkout > Click on proceed to pay and punch the voucher code NYKAACITI10 > Select Credit/Debit card option and complete the payment.

3. Can I place multiple orders and avail the discount?

No, the offer will be applicable only once per card and per user for one transaction. It can not be applied on multiple orders.
Additionally, in case the order, where a bank offer is applied, is cancelled for any reasons whatsoever, the offer cannot be availed again on the same card.

4. What happens in case of returns/cancellation of the order?

Partial cancellation is not allowed for these orders. Full order cancellation can be done. In this case the entire paid amount will be refunded to your Citi Bank Credit or Debit Card.
In case of returns/cancellations, the refund will be net of the discount availed
In case of full order cancellation, the offer cannot be availed again on the given card.

5. Can I use reward points in the orders with Kotak Bank offer?

Yes, reward points can be redeemed in the same order.

6. Can I use Nykaa Gift cards and Nykaa wallet along with the Citi Bank card to pay for the order?

For all orders where Citibank offer is availed, no other payment modes (including Nykaa Gift Cards and Nykaa Wallet) will be available.
However, for all other orders, you can use Nykaa Gift Card or Nykaa Wallet along with your Citibank Debit or Credit Card to complete the transaction.

Note:

In case any suspicious or fraudulent activity is observed, Nykaa and/or Citi Bank reserves the right to cancel the order and initiate action to recover the entire amount without any liability or prior intimation.

Coupon cannot be used with other promotions ongoing on Nykaa.com during redemption. Shipping and handling charges are applicable on all orders.

Should you face any trouble using this promotion code or if the payment process has failed or been interrupted before you have placed your order successfully, please contact Nykaa support via this link http://www.nykaa.com/contact_us for further assistance.

Orders placed using this coupon will be subject to the Terms and Conditions of Nykaa.com: http://www.nykaa.com/terms-conditions

Terms & Conditions

For all app users: 10% instant discount on a minimum purchase of Rs.2000 with maximum discount of Rs.500
Offer valid between 1st to 10th March 2021.
Coupon Code: NYKAACITI10
Offer valid once per user during campaign period (1 transaction each for debit & credit card on each on the Nykaa beauty App)
Valid only on Citi Bank Credit and Debit Cards.
Offer not valid on Net Banking
Offer only applicable on app (Nykaa.com)
Offer not applicable on Website, & M-Site (Nykaa.com)
Offer not applicable across Nykaa retail offline stores.
Cannot be clubbed with any other offer on the App.
Nykaa has the right to cancel orders if found to be of fraudulent nature
Nykaa & Citibank reserve the right to change / modify / add / delete any of the terms and conditions of the offer at any time without notice
Offer is applicable for Citibank debit and credit card customers only.
Offer has no monetary value and cannot be reused, exchanged, or refunded. Nykaa reserves the right to withdraw this offer at its discretion and without notice.
Participation in this offer is voluntary. Any person availing of this offer shall be deemed to have read understood and accepted these Terms and Conditions.
Citibank and Nykaa reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change/discontinue or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
Customers are advised to read and understand the terms and conditions of Nykaa, before availing the benefits of the offer. The Bank merely facilitates its Customers to avail the benefits of the offer and is in no way concerned or connected with the terms and conditions of Nykaa.
Citibank and Nykaa, reserve the right to disqualify any Customer from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer or otherwise by use of the Card.
Citibank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered by Nykaa. Any issue or dispute or claim regarding the goods and services must be resolved by the Customer with Nykaa directly without any reference to the Bank.
The Offer shall be non-negotiable, non-encashable, non-transferrable and is for one time use, which cannot be clubbed with any other Offer.
The Bank reserves the right to change the terms and conditions of the Offer, including, extending, withdrawing, or discontinuing the same without any notice at its sole discretion.
The decision of Citibank and Nykaa in all matters in connection with and incidental to this offer is final and shall be binding on all persons.
By utilizing or attempting to utilize any goods or services under this Offer, the Citi Bank debit, credit card customers understand, acknowledge, and agree that:
- Any claim, complaint or dispute of any nature arising out of or in relation to the procurement, or attempted procurement by the Customer of any goods and/or services under this offer (each a "Claim") shall be settled by Citi Bank debit card, credit card Customers directly with the Nykaa and Citi Bank debit card and credit card Customers shall not make any claim against the Bank.
- Without prejudice to the foregoing, and to the fullest extent permitted by law, Bank shall not be liable to any person for any loss, damage, expenses, or claim (whether direct or indirect) in relation to any personal injury, death, false representation, damage or omission arising from or in connection with the usage or attempted usage of the Offer or goods and/or services provided under the offer.
Customers who fail to enter the coupon code or using the wrong coupon code shall not be eligible to avail the offer. The Bank shall, in no way, be liable in the event the Customer fails to enter the coupon code or uses the wrong coupon code resulting in the Customer becoming ineligible to avail the Offer.
The Bank shall not be responsible or liable in any manner whatsoever for any deficiency or inadequacy in the services rendered by Nykaa, its agents or representatives and the Customer hereby agrees not to hold the Bank responsible or liable for, any actions, claims, demands, losses, damages, costs, charges, and expenses that he/she may suffer on account of the offer.
Disputes, if any, arising out of or in connection with or as a result of above offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai only, irrespective of whether any other court or tribunal has concurrent or similar jurisdiction.
What happens in case of returns/cancellation of the order?
- Partial cancellation is not allowed for these orders. Full order cancellation can be done. In this case the entire paid amount will be refunded to your Citi Bank Credit or Debit Card.
- In case of returns/ cancellations, the refund will be net of the discount availed.
- In case of full order cancellation, the offer cannot be availed again on the given card.
Any Citi Bank points that can be redeemed along with this offer?? If yes, please add – Citi Bank reward points can be redeemed in the same order.
Shipping and handling charges are applicable on all orders.
Should you face any trouble using this promotion code or if the payment process has failed or been interrupted before you have placed your order successfully, please contact Nykaa Beauty support via this link https://support.nykaa.com for further assistance.
Orders placed using this coupon will be subject to the Terms and Conditions of Nykaa Man: https://www.nykaa.com/terms-conditions
All Customer Queries/disputes on the offer should be raised during the offer period or within 90 days after expiry of the promotion period. For any disputes, the customer needs to furnish a scanned copy of the charge slip and Invoice for the case to be taken for further investigation.
The decision of Nykaa & Citibank will be final and binding on all and any correspondence in this regard will not be entertained.
The participation in the offer is entirely voluntary and it is understood that the participation by the Cardholders shall be deemed to have been made on a voluntary basis.
Customers need to call Citi bank customer care or reach out through other mediums to get the disputes resolved relating to cards.
Citibank and/or Nykaa reserves the right to disqualify any cardholder from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer or otherwise by use of the Card.
All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the offer shall be borne solely by the cardholder and Nykaa will not be liable in any manner whatsoever for any such taxes, duties, levies, or other statutory dues.
Any person taking the advantage of this offer shall be deemed to have read, understood, and accepted these terms and conditions
Any dispute relating to the offer or the terms and conditions shall be subject to the jurisdiction of the courts in Mumbai only.