Q: How to stop hairfall

I got my hair straightened on March '18. I use the Wella elements range and Wella oil reflections hair serum. My hair is smooth, silky and shiny as it should be. But the problem is that even a slight pull can make at least 4-5 strands of my hair to come off my scalp instantly. My hair is losing its volume. What to do to stop this disaster?

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