Will I receive it or not? And if not then why not?

Question

Hi
As per the offer on the site for Maybelline Superstay matte ink I should also receive 1 free  Maybelline Lip Balm, which was in the cart when I booked it but after placing the order it doesn't show.
Please see to it before the delivery of the order.

Nykaa Army · Answer

Hi Bhavna,

The Nykaa Network is essentially a platform for like-minded beauty buffs to connect and communicate. Hence, we request you to direct all customer service related queries to our dedicated team of professionals at support@nykaa.com or you can call at 1800-267-4444 (Mon - Sat 9AM TO 9PM).

Love,

Nykaa Army

Q: Will I receive it or not? And if not then why not?