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Careers at Nykaa us

Changing the way India shops for beauty is no easy task, but our incredible team is up to the challenge. We're always on the look out for superstars to join our young, energetic and highly motivated team.
When we hire, we're looking for 3 primary qualities:
1) Rockstar team players (eCommerce is all about working in teams! Your work directly impacts your colleagues)
2) The desire to own and execute with passion (You will be given awesome projects to drive with minimal hierarchy)
3) Big dreamers (Nothing is impossible in our minds!)
If you feel you meet these qualities, we think you'd make a great fit and we'd love to meet you so get in touch!

Current openings

Executive/Senior Executive- Graphic Designer

Experience : 2-6 Years

Qualification : Candidate must possess at least a Professional Certificate, Advanced Diploma, Higher Graduate , Bachelor’s Degree, Post Graduate Diploma or Professional Degree or equivalent.
Preferred candidates : from Digital Agencies, Media Agencies (social media), Advertising Agency, Creative Agencies. Digital media , online media, social networking Industry.
Job Responsibilities :
1. Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts.
2. Determine size and arrangement of illustrative material and copy, and select style and size of type.
3. Extensive use of Corel draw & Photoshop to create and generate new images. 4. Design eye-catching web and mobile banners for display ad campaigns.
5. Design imagery for emails and landing pages.
6. Delivering high volume of creative designs within stipulated deadlines. 7. Confer with the managers to discuss and determine layout design.
8. Develop graphics and layouts for product illustrations, company logos, and Internet websites.
9. Prepare illustrations or rough sketches of material, discussing them with clients and / or supervisors and making necessary changes.
10. Study illustrations and photographs to plan presentation of materials, products, or services.
11. Responsibility for hands on designing within social media sites such as Facebook, Instagram etc.
12. Use high-quality brand etiquette to ensure the right message is delivered through the right channels without offending or annoying anyone
13. Work closely with the offline marketing and online marketing team as well as the IT / web team to ensure coherent delivery of activities aligned to strategic objectives

Mail us your resume at careers@nykaa.com

Customer Service Executive

Experience : Minimum 1 Year handling calls.

Industry : Any ( BPO/KPO etc). Preferred from Ecommerce background.
Skill Set : Excellent communications Skills.
Timings : Rotational Shifts
Job Responsibilities :
1. Answer general customer inquiries thought calls, chat, emails until inquiry is closed. 
2. Review orders on a daily basis for possible store assignment issues for fulfilment, address issues. 
3. Investigate customer concerns about product depictions online, such as inaccurate images or product descriptions and making corrections as needed. 
4. Manage customer accounts including assisting customers with information regarding their order history, returned shipments, order status, and all other standard requests received. 
5. Maintain customer service log, tracking all incoming inquiries and detailing out customer requests, product defects, shipping errors, etc. 
6. Aggregate and report on customer service trends quarterly to sales, technology, design, and merchandising. 
7. Work with Operations to address and resolve store issues.

Mail us your resume at careers@nykaa.com

Beauty Advisor – Retail Store

Experience : 3+ years

Location : Pan India
Education :
1. Minimum HSC or Graduate (any stream)
2. Diploma in Cosmetology from reputed institute.
Job Description :
1. Meet and maximize sales targets and established goals.
2. Extend extensive beauty product knowledge to customers.
3. Provide exceptional service to every customer.
4. Prepare reports on returned and / or damaged beauty products.
5. Offer extensive beauty and cosmetic information to customers and assist them in choosing right products.
6. Create effective displays to sell seasonal and promotional beauty products.
Additional Requirements :
1. Strong selling skills.
2. Good communication skills.
3. Enjoy working in highly competitive, fast-paced environment.

Mail us your resume at careers@nykaa.com

Manager – Retail Store (Store Manager) / Assistant Manager – Retail Store (ASM)

Experience : 6+ years

Location : Pan India
Education :
1. Minimum HSC or Graduate (any stream)
2. Diploma in Cosmetology from reputed institute.
Job Description :
1. Drive retail sales at the store level.
2. Developing business strategies to raise our customers’ pool, expand store traffic and optimize profitability
3. Build in-store relationships with all levels of management and selling teams.
4. Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff
5. Ensuring high levels of customers satisfaction through excellent service
6. Educate our selling teams and account sales staff about the company's goals, visual merchandising directives and product knowledge.
7. Managing stock and shrinkages at store level.
8. Liaising with mall management for any promotional events or activities at the store.
9. Working on daily sales report, cash & card report, petty cash reports.
10. Competition Analysis.
Additional Requirements :
1. Strong managerial skills with ability to coach and train.
2. Good communication skills.
3. Good visual merchandising skills.
4. Proven ability to recruit.
5. Good planning and organizational skills. Ability to anticipate problems and think ahead.
6. Enjoy working in highly competitive, fast-paced environment.

Mail us your resume at careers@nykaa.com

Executive/Senior Executive- Sales

Experience : 2-6 years

Industry : Beauty/FMCG
Location : Mumbai/Indore/Bangalore/Chennai/Hyderabad/Guwahati/Kolkata.
Timings : Rotational Shifts
Job Profile :
1. Managing Distributors to ensure timely market coverage
2. Responsible for achieving Primary & Secondary Targets in the given territory
3. Regular review of sales and workout strategies on week basis.
4. Product and Customer promotion campaigns, Market research, maintaining market share.
5. Responsible for appointing distributor in new potential areas.
6. Co-ordination with all internal teams and departments for all the planning, execution and processes.

Mail us your resume at careers@nykaa.com